#1 Tradesmen digital toolbox

Customer Support

Deliver a better customer support experience

Save time, enhance accuracy, and streamline your contractual processes with
digital contracts tailored for tradesmen.

Discover how Labourless can save you up to 6 hours per week.

Deliver a better customer experience
that makes you stand out

HR & Legal

All the tools & knowledge to manage your growing team.

Finance

Bookkeeping knowledge and accountancy tools.

Customer Service

Features and knowledge to help better manage customers.

Operations

Productivity tools to help you function more effectively, easily.

Sales & Marketing

Everything you need to Sell and Market your business.

Contracts

Customer Support

Let customers raise tickets
for problems or questions

Improve the customer experience with the ability to submit support requests.

Empower your customers with a seamless support journey. Our support ticket system ensures swift issue resolution, clear communication, and personalised assistance, guaranteeing that your needs are met effectively.

30-day free trial
Contracts

How does it work?

Making it simple to securely store and manage all customer
interaction details in the cloud, ensuring smooth and efficient
customer support experiences.

Public form

Link complaints procedures to public support form

This integration ensures that customer concerns are channeled through the appropriate processes, allowing for efficient handling, resolution, and improved overall customer satisfaction.

30-day free trial
Public form

Public form

Attached files

View replies to support requests

Convert to task

Easily convert complaints into job tasks

It can be time consuming to have a complaints procedure where you log the issue and then later have to create a task for it. With two clicks you can easily convert any support request into a task. Once finished, simply close the task and the ticket is complete.

30-day free trial
Convert to task

Convert to task

Convert a support request into a job task

Edit current tasks

Print task list

Reminders

Set support request reminders

It is easy, when things are busy, to forget about support requests. We’ve made it easy to make sure you have a process to never forget about your customers requests with custom reminders.

30-day free trial
Reminders

Reminders

Select and renew contracts

Support tickets in client portal

Customers can raise support requests the client portal

Help enhance the customer experience and provide a clear way for customers to raise issues and submit complaints about specific jobs.

30-day free trial
Support tickets in client portal

Support tickets in client portal

Touch signature box

View client signatures and IP when signed

Download signed contracts

BENEFITS

What are the benefits

Simplify the management of customer enquiries, ensuring efficient issue
resolution and smooth communication – fostering greater satisfaction for
your customers

For your business

Maintain a strong complaints procedure or customer support requests.

Save time with better issue tracking

Stay compliant with complaint procedures

Better time management

Process standardisation

Build better customer relationships

For your customer

Improve customer experience and transparency.

Enhance customer experience

Build better customer relationships

Clear customer communication

Build trust and reliability

Personalised assistance

Get instant access to everything your
trade business needs to run effectively

Sign-up today and receive instant access to a free email marketing tool built for Tradesmen.

“Such an easy tool to use, has made life much easier”

Kevin

Plasterer

"The quotes and invoicing has made my life much easier"

Tom

Electrician

"My clients love using this job management app"

Crystal

Accountant

Supporting you with

Free set-up assiatnce

Free set-up assistance

We help you get set up and running, so you can do what you do best.

Free lifetime support

Free lifetime support

We understand how it can feel to get stuck with some new tech.

Free updates

Free updates

We are always trying to improve what we do, and so, all updates are on us.

Unlimited storage

Unlimited storage

There are not storage limits with us, so store as much as you need.

Great resources to help build your business

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Ready to make admin work labourless?

Take Labourless for a test spin and decide for yourself if its a good fit for your business.

30-day free trial

Contact Address

Easthampstead works, Bracknell RG12 1BH

support@labourless.co.uk

  

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